I was VERY impressed upon opening the box and I adore the coolness and squishiness. My only issue, and it is likely my fault for not giving proper measurements from my former pillow, is that I love the feeling of my heading sinking into a pillow and feeling the pillow literally surround/cradle my head. This was why I always wanted down pillows. Problem with down pillows is they compact from use and need re-fluffing…even in the middle of one night's sleep. So I was used to sleeping and re-fluffing in the middle of the night. The GREAT news is, despite not having my head really sink into Pluto, I sleep SOLID through the night with no need to fluff! I just miss the feeling of my head skiing into a cloud, feeling. I often wonder if I had said my former pillow was thicker, if that would have made the difference.