This is the only pillow ive been using and is extremely nice and comfortable and supportive there customer support was great as well only thing is i do still sleep a little hot even with the cooling pillow but besides that great

I treid several other pillows and even sent one of them back. This one was made for me and it a pefect pillow. It does exactly what I needed it to do. 100% recommend and would buy it again!

I thought I preferred a pillow with plenty of firmness, density and thickness, then gradually realized I was turning side to side, couldn’t get comfortable and was waking with contorted shoulder on whichever side most recently “won” and consequent lack of circulation. Imagine what the brain and body go through in a sleep period. No wonder I was waking feeling unrested. My custom pillow is soft, and is a comfort and not simply comfortable. It actually puts me in a place where I am ready to sleep in minutes and I already wake up feeling much more rested. I find I will return to sleep easily if I do not get on my feet, though. You can decide for yourself if that is a problem. Trust the process, answer the questionnaire as best you can and forget prior preference - a change may be just the thing that you need. Thank you Pluto for making the best pillow for me. I’ll never go back to any other pillow.
P.S.
The silk case is worth every penny. It is breathable and soothing. I sincerely recommend you give silk a try if you haven’t yet - really adds that certain something everyone can benefit from.

I was surprised by how well I slept the first night and have continued to sleep since. I always went to stores to find pillows but this time I gave in to temptation on Facebook. I am NOT sorry. Most comfortable sleep of my life…so much so that I ordered another for my second home.

I have searched high and low for the “perfect pillow”. I am a side sleeper, but end up on my back. Most of the pillows are too tall or end up flat and squished after one night. I took this quiz and really thought about what would be perfect. This pillow rocks! The exact height to support my melon head either on my side or back. It never goes flat. The cover is washable and dryable. Standard size is very generous. Enough room for me and my cat to sleep. I love it so much I ordered a 2nd one. Thanks, Pluto!

If it's not your favorite pillow from night one, although I suspect many are, just give it the 2 week break-in period before you decide.
If the fit is way off, customer service will work with you.
My favorite pillow! Highly recommended!

When I first received the pillow, I thought maybe it needed more filling, because I was used to a thicker pillow. But after a few nights, I realized that it was perfect for me. I have a CPAP, and the thicker pillows tend to get in the way. This one doesn't. Plus, it is extremely comfortable, and I love how cool it feels, because I often get hot during the night, and having that cool pillow is wonderful. I did buy the optional pillow case, which I think helps.